I am Google AdWords certified. I have experience working on in-house AdWords campaigns as well as working with a vendor on comprehensive display and social media campaigns.
Category: Resume
Assistant Director of e-Philanthropy
My time at MSU has allowed me to enhance my skills in digital marketing, fundraising and managing.
I personalize mass solicitations by segmenting audiences based on a variety of factors, such as giving history, graduation year, affinity and capacity. I create coordinated campaigns with my peers to produce increased engagement and donations from our alumni and friends. I continue to find creative email solicitation techniques to connect our donors to funds that are important to them.
My favorite part of my job is all the extraordinary projects I help fund and students I’m able to help.
I’m most proud of how I’ve been able to grow the email fundraising program. Before I joined the Annual Giving team, the email fundraising channel brought in about $80,000 a year. Through my innovative email campaigns, we are on track to raise over $400,000 this fiscal year – a five-fold increase in revenue!
I’ve grown the email program from only following up to direct mail pieces, to be a key component in our comprehensive campaigns as well as one-off solicitations.
My largest campaign is our Give Green Day effort. I send three emails to various audiences throughout the day, totaling nearly 40 versions of emails. In 2018, this campaign alone brought in more than $207,000.
In 2019 I took over the management of an employee, which has created a digital philanthropy team at MSU. I manage our budget for needed SEO tools and ad spend.
I also work closely with my team to provide proofreading assistance.
I’ve acquired many new digital skills since I’ve been at MSU, including: expanded HTML and CSS knowledge, Google Analytics and AdWords certifications and GIF creation.
I run paid social and display advertising campaigns in conjunction with digital fundraising efforts, including in-house ads and working with a vendor for mass remarketing ads.
I manage our recurring giving program, including the behind the scenes donor handling as well as the public-facing web page and email promotion.
Current Experience:
As the Assistant Director of e-Philanthropy for MSU my main goal is to generate donors and donor revenue through email. I’ve grown the email program more than 440% since I began my job. My emails perform well above my peers based on bench marking rates from M+R, Blackbaud and MailChimp. I’m exploring new ways to use email in our annual giving programs. I’m also using segmenting and testing to improve the results from emails.
Leadership Circle newsletter
We know you’re scanning this email
Give Green Day hype email
Previous Experience:
I created a weekly newsletter for GRA Benefits Group. It contained blog posts I created as well as curated news content. In the first half of 2015, we experienced phenomenal growth in engagement with the newsletter, due to our focus on A/B testing.
Email Software Experience:
- Constant Contact
- CoreMotives
- iModules
- Litmus
- MailChimp
I have experience working with WYSIWYG and HTML editors. I’m also proficient with CSS for emails.
Website Manager
June 2010 – December 2010
St. Joseph County Economic Development Corporation
• Manage reconstruction of Web site
• Update Web content
• Reorganize Web site
Copy Editor
May 2012 – October 2013
Through this experience I learned an excessive amount about Michigan politics. I read and edited editorial and breaking news articles for spelling and grammar errors.
I also helped upload and format articles for their website. Towards the end of my time with MIRS I was determining a newsworthy order for articles.
Marketing Expert
May 2010 – Present
Bappert Automotive Services LLC
I maintain the Bappert Automotive website. We recently began a blog, which I am creating monthly content for. I also monitor Bappert’s Facebook page and continually increase engagement by 10% every month.
Marketing and PHI365 Manager
March 2011 – August 2015
GRA Benefits Group
Marketing:
- Develop a marketing plan to grow our brand presence, increase audience and improve conversion rates. Example: Improved email CTR by nearly 30% in one year.
- Establish lead scoring and marketing/sales funnel to improve sales
- Formed relationships that allow my content to be published on multiple channels
- Create and edit weekly newsletter, which includes curated and custom content
- Write interesting content for not so interesting topics*
- Grow brand awareness through website and social media presence
- Design eye-catching publications, marketing materials and presentations
- Generate webinar content and market on-site events
- Develop PPC campaign through Google AdWords
- Organize client databases for sales, marketing and PHI365
PHI365:
- Assist insurance agents with the challenging task of HIPAA and Gramm-Leach-Bliley compliance
- Perform analysis and then provide custom privacy and security recommendations
- Create personalized documentation for HIPAA, HITECH, PPACA and GLB guidance
- Develop training program and ongoing compliance activities that are understandable and usable
*All content created by Bridgette O’Connor, unless otherwise noted.
I write, a lot.
I write, a lot. I enjoy the new style of marketing that is emerging – an informative venue to teach my customers about what we do.
In my role at GRA Benefits Group, I am improving the way insurance agents do business regarding privacy, security and customer service.
Bachelor’s Degree in Journalism
Bachelor of Arts in Journalism
Michigan State University, East Lansing, Mich.
Specializations: Russian and Apparel & Textile Design
- 3.5 GPA
- Honors College
- SpartanEdge
- State Swing Society